Privacy Policy

The Local Folk Group Pty Ltd (ABN 98 587 515 422) (“Company”, “we”, “us”) respects your privacy and is committed to protecting it through this Privacy Policy.

This Privacy Policy governs your access to and use of www.thelocalfolk.com.au, including any content, functionality, products, services, programs, community spaces, and resources offered on or through the Website (the “Website”), whether as a guest or a registered user.

When accessing the Website, the Company may learn certain information about you, both automatically and through voluntary actions you may take during your visit. This policy applies to information we collect on the Website and in email, text, or other electronic messages between you and the Website.

Please read this Privacy Policy carefully before you start to use the Website. By using the Website or by clicking to accept or agree to the Terms of Use when this option is made available, you accept and agree to be bound by this Privacy Policy. If you do not want to agree, you must not access or use the Website.

Information We Collect About You

When you access the Website, we may collect certain information about you during your visit.

Information You Provide to Us

The Website provides various places for users to provide information. We collect information that you voluntarily provide when you:

Fill out forms on the Website
Subscribe to email updates or resources
Communicate with us via contact forms or email
Respond to surveys or feedback requests
Purchase products, programs, subscriptions, or services

We use this information to deliver the requested products or services, communicate with you, improve our offerings, and provide relevant updates, offers, and information.

Information We Collect Through Automatic Data Collection Technology

As you navigate through the Website, we may use automatic data collection technologies, including analytics tools such as Google Analytics, to collect information about your equipment, browsing actions, and usage patterns. This may include:

IP address
Browser type
Device type
Operating system
Pages viewed
Referring URLs
Time spent on the Website

This information is used for statistical and performance purposes and does not typically identify you personally unless you voluntarily provide personal information, in which case it may be associated with your account.

Use of Cookies and Pixels

The Website uses cookies, server logs, and similar technologies to enhance user experience and understand how visitors use the Website. Information collected may include visit dates and times, pages viewed, time spent on the Website, and IP address.

Cookies are small text files placed on your device that help improve functionality and performance. Your browser settings may allow you to refuse cookies or alert you when cookies are being sent. Some parts of the Website may not function properly without cookies.

We may also use tracking pixels from third-party platforms, including social media and advertising platforms, to measure marketing performance and deliver relevant advertising. These tools are used in accordance with the policies of the respective platforms.

Third-Party Use of Cookies

Some content, services, or advertisements on the Website may be served by third parties, including analytics providers, advertising networks, and platform partners. These third parties may use cookies or tracking technologies to collect information about your online activities over time and across different websites.

We do not control these third-party technologies and recommend reviewing their privacy policies for further information.

Email Information and Policies

If you choose to communicate with us via email, we may retain the content of those communications along with your contact details. This also applies when you register for resources, join a mailing list, or make a purchase.

We do not sell, rent, or lease our email lists to third parties. Your email address is used in accordance with this Privacy Policy and applicable laws.

All marketing emails sent by the Company include an unsubscribe option. You may opt out of receiving promotional communications at any time by clicking the unsubscribe link in any email or by contacting us directly.

How and Why We Collect Information

We collect information to:

Deliver products, services, and digital resources
Administer subscriptions, purchases, and accounts
Communicate with you about your purchases or participation
Improve Website performance and user experience
Provide updates, educational content, and promotional offers

You may browse the Website without providing personal information. Personal information is only required when you choose to access certain features, resources, or services.

How We Use Your Information

We use personal information for purposes including:

Presenting the Website and its contents
Providing products, services, and customer support
Managing subscriptions and purchases
Communicating updates and offers
Administering business operations
Complying with legal obligations

From time to time, we may promote third-party products or services. Participation in such promotions is optional, and any third-party handling of your information is subject to their own privacy policies.

Disclosure of Your Information

We do not sell or rent your personal information.

We may disclose your information:

To service providers and platforms that support our business operations
To professional advisers where necessary to enforce agreements
In connection with a business transfer, merger, or sale
Where required by law or legal process

Data Security

We use commercially reasonable security measures to protect the information you provide, including secure platforms and reputable third-party service providers.

Email is not a fully secure method of communication. Any information sent via email is sent at your own risk. Payment information is processed securely via third-party payment processors and is not stored or transmitted via email.

Policy Changes

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the updated date will be noted below. Your continued use of the Website constitutes acceptance of the updated policy.

GDPR Rights (For EU Residents)

If you are located in the European Union, you have rights under the General Data Protection Regulation (GDPR), including:

The right to access your personal data
The right to request correction or deletion
The right to restrict or object to processing
The right to data portability
The right to withdraw consent at any time
The right to lodge a complaint with a supervisory authority

We retain personal data only as long as necessary for business and legal purposes.

Contact Us

If you have questions about this Privacy Policy, please contact:

The Local Folk Group Pty Ltd
21a Central Ave
Torquay VIC 3228
Australia

Email: [email protected]

Effective as of: 2026